Incident RCA Investigation »

Proven Root Cause Analysis processes

Our company's Principal Consultant has lead hundreds of investigations over the past 11 years.  We use proven Root Cause Analysis processes to help clients understand Management System Failures for serious and business critical events. 

In addition with our understanding of how to improve Management Systems we can structure and facilitate improvement orientated workshops.

Serious Adverse Event Facilitation

facilitationWhen a serious event occurs independence can be the key to learning what truly happened and why.  In these instances we can provide that independence and the skill to fully explore the opportunities from serious events.

 

Key Benefits

  • Improved independence of investigation outcomes.
  • Improved outcomes from investigation.
  • Report constructed by the facilitator and presented to senior management.

 

All Services »

The Five Step Process »

1. Quick Fix

What actions need to be taken to control the situation?

 

2. Problem Definition

How do you define the problem clearly, succinctly
and with relevance to your businesses objectives?

 

3. Analysis

Determine the Root Cause
We provide clear explanation of the events and causal factors process and link these to systemic root causes through our specialised Management System Adequacy Tree ©.

 

4. Actions

We show the clear relationships between root causes and the actions required to prevent recurrence
of similar problems which stand the test of time.

 

5. Review and Evaluate

We show you how to evaluate the effectiveness of Step 4 including how to catagorise and through
Pareto Analysis identify common causes, assessing the impact on the business and the linkage into
improvement planning.

 

 

"Catering to business in defining and implementing targeted improvement projects and programs."